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Call Center Resume Examples Skills Job Description Sample For Agent Applicant Without Experience

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Lucille Anaé January 30, 2021 Resume

Trite, lackluster descriptions of your job duties and accomplishments won’t do you any favors. Make sure you’re using strong action words like ”achieved,” ”designed,” ”improved” and ”established” to describe your roles and projects, said Sade. This, he said, will make you sound confident while imparting vital information. But be cautious about depending on action verbs – make sure to include details about how you improved a process or achieved a goal.

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Tied to the tip above, make sure the content of your resume is easy to scan. This is where brevity and proper formatting come into play. Use short sentences and bullet points to make the information easy to skim through. That way, recruiters can easily tell if you’ve got the necessary skills and education for the job you’re applying for. Using lines or section dividers as well as creative resume headings and icons are also great ways to make your resume more scannable. Consider this template that not only uses headings, lines, and bullet points but also plenty of white space to make the content easy to scan and digest.

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Perhaps the role you’re applying for is more administrative, even if it’s within a creative company, or the company isn’t so much a youthful start-up but more an established, formal enterprise. Applying for a role at an architecture firm or marketing company? Perhaps a more stripped-back resume design would be more fitting. This means no photos (or at the very least, no colorful cropped images from Facebook…but I’m trusting you wouldn’t subject any future employer to those anyway), no graphics, and no colors that’ll give a CEO a headache. Choose a classic sans serif typeface and keep the structure of your minimal resume conventional. Flush type to align left, to keep your text traditional in style. Allow for white space to make the whole design appear serene and professional. Use simple, thin lines (look to the Stroke Tools in Adobe software) to divide sections of content into manageable chunks. Use color sparingly—as a little pop of blue to mark out subheadings catches the eye without being overbearing.

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We’ll talk about getting creative in order to stand out in a minute. But the most basic principle of good resume formatting and design? Keep it simple. Use a basic but modern font, like Helvetica, Arial, or Century Gothic. Make your resume easy on hiring managers’ eyes by using a font size between 10 and 12 and leaving a healthy amount of white space on the page. You can use a different font or typeface for your name, your resume headers, and the companies for which you’ve worked, but keep it simple and keep it consistent. No matter what resume format you choose, your main focus here should be on readability for the hiring manager.

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Odds are, you’re looking for a role that’ll make good use of your skillset. If this is the case, fine-tune the design of your resume to make a nod to your chosen profession. For example, if you’re a publishing designer, make your resume look a little bookish. Use classic typefaces like Caslon and Baskerville. Structure the layout to mimic a beautifully typeset book page. If you’re a web designer, take inspiration from this digital-inspired resume template and give your layout a digital-inspired design with neon pops of color, data-like icons and bars, and a precise, clean-cut layout. Just like a beautifully designed web page, right? Use your creative resume as an opportunity to show off your design skills in practice. This will make the look of your resume a great talking point at the interview stage and will showcase your enthusiasm for your career of choice.

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You don’t need to include your address on your resume anymore (really!), but you do need to make sure to include a phone number and professional email address (not your work address!) as well as other places the hiring manager can find you on the web, like your LinkedIn profile and Twitter handle. (Implicit in this is that you keep these social media profiles suitable for prospective employers.)

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